PROFILE

Founded in 1977 to consolidate the Casinos Austria Group’s international activities under one roof, Casinos Austria International (CAI) has since gone from strength to strength and is now a leading player in the global gaming industry. We remain at the top of a constantly evolving and dynamic gaming industry by offering a comprehensive portfolio of casino management and development services and are known throughout the gaming industry for our expertise in managing casinos. We specialize in all aspects of casino management and development, enjoy international renown for our know-how and expertise, and our reputation for success is unrivaled in the industry.

FOUR DECADES OF EXCELLENCE

Tradition, innovation, integrity, responsibility to society, security and service excellence are the cornerstones of Casinos Austria International’s strong reputation and proven track record of success. Over the last four decades, we have realized more than 300 casino projects in all corners of the globe. Our commitment to excellence and the provision of highest quality gaming and customer service is evident in all our casinos, where our professional staff are always on hand to ensure our guests enjoy the ultimate gaming experience.

RESPONSIBLE GAMING

We take our responsibility to society with the utmost seriousness and are committed to providing maximum entertainment with minimum risk to guests. We actively promote responsible gaming in all our operations, working closely with international experts and national authorities to implement appropriate measures and procedures. We respect the limits of our business and serve throughout the industry as a benchmark for responsible gaming programs. At Casinos Austria International, responsible gaming is not just a buzzword, it is a firmly rooted principle in our corporate philosophy

CORPORATE SOCIAL RESPONSIBILITY (CSR)

Our group is a recognized leader in the implementation and development of methods to promote responsible gaming, combat money laundering, protect data, guarantee information security and fight corruption. We are also recognized for our comprehensive approach to CSR and are viewed here as pioneers in the industry as a whole. Sustainability and responsibility in our daily business and in our ongoing cooperation and work with society are central pillars of our corporate success.

WHISTLEBLOWER SYSTEM

Complying with statutory regulations and internal rules has top priority for the Casinos Austria Group. You can contact us to report misconduct at any time and with complete anonymity.

Complying with statutory regulations and internal rules has top priority for our group of companies. It is only if these rules and regulations are complied with that we can avoid damage to our company, our guests and our customers, our employees and our business partners. Consequently, misconduct must be recognized swiftly, addressed and resolved without delay.

Our Whistleblower System is designed to deal with possible serious violations of statutory regulatory and internal rules. This includes violations that may significantly harm the (financial) interests of our company and could seriously damage our company’s reputation. By ensuring all reporting of misconduct is handled in a fair and transparent manner, the Whistleblower System protects the company, implicated parties and whistleblowers.

You can contact our Compliance Department via a web-based communication platform, exchange relevant documentation and, if desired, keep in touch via an anonymised email address. There is strict confidentiality and secrecy throughout the process. Whistleblowers can decide for themselves if they wish to protect their identity. If you wish to send a confidential message to our Compliance Department, please use the link below which will take you to a secure area of our company website:

Whistleblower System: I’d like to report misconduct.