Responsibility at a glance
We take responsibility, and we support what is significant, relevant and important for many people in Austria. Playsponsible unites all the fields of activity that deal with gaming and social responsibility in the Casinos Austria and Austrian Lotteries Group.
Player protection, Corporate Social Responsibility, sponsoring, correct game handling, the fight against corruption and money laundering, high data protection compliance and the highest security standards for all customers: these requirements are simply indispensable, and as a licensed gaming company we implement these as a matter of course.
It doesn’t matter which one of our offers you choose, because all protective measures are coordinated and adapted to the respective form of play and venue.
Player Protection
Player protection is established everyday practice in our group of companies and has numerous different forms, which can be found in all companies. Education and information for guests, further training and awareness-raising measures for staff and sales partners as well as numerous player protection measures with special attention to the protection of minors are the most important cornerstones.
Corporate Social Responsibility
“Gaming with responsibility” is the guiding principle of all of our business activities. Thus social responsibility at the Casinos Austria and Austrian Lotteries Group extends much further than player protection or responsible gaming. It encompasses the entire spectrum of economic, ecological and social responsibility toward society along the value chain. We aim to be “best in class” in this regard.
Compliance
Full compliance in the handling of our games, active anti-money laundering management, full adherence to all data protection requirements, and the highest standards of security and safety for every player: these criteria are essential for licensed gaming companies.
Whistleblower System
Our whistleblower system is set up to deal with possible serious violations of statutory regulations and internal rules. This includes any violations that may seriously impair the (financial) interests of our company or cause serious reputational damage. As part of a fair and transparent procedure, the whistleblower system protects the company, the implicated parties and the whistleblowers.